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5 key techniques to say NO and be positively assertive

Being able to say NO assertively is an essential skill for all. Assertiveness is not simply for dominant personalities in positions of authority. Or bullies! Being assertive means taking control of your personal space, recognising your personal boundaries and staking your claim to them. Our ability to say NO assertively should be a first level…

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Why is it hard to say NO?

A friend of advanced years did not know how to say NO! He had too many visitors and interruptions to his work. “John ” said that saying NO! never worked for him. I asked him to say a firm NO! to me. It was totally unconvincing, he obviously did not mean it! When he said…